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Oticon hearing aid compatibility

Here you can learn which connectivity solutions your hearing aids support.

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Oticon hearing aids


The following Oticon hearing aids and later are Made for iPhone®,
iPad® and iPod touch® and they are compatible with
Android™ devices:

• Oticon Opn S™
• Oticon Xceed
• Oticon Opn Play™
• Oticon Xceed Play
• Oticon Ruby
• Oticon Opn™
• Oticon Siya

Excludes custom styles that do not have 2.4 GHz wireless feature.


See list of compatible Apple devices

See list of compatible Android devices

See list of compatible Oticon apps

See list of compatible Oticon wireless accessories

Compatibility for Oticon Made for iPhone, iPad, iPod touch hearing aids and Oticon apps.

  • compatible apple devices ipad models
    iPad models

    iPad Pro 11-inch (2018)


    iPad (7th generation)


    iPad (6th generation)


    iPad (5th generation)


    iPad Pro 12.9-inch (3rd generation)


    iPad Pro 12.9-inch (2nd generation)


    iPad Pro 10.5-inch


    iPad Pro 9.7-inch*


    iPad Pro 12.9-inch


    iPad Air 2


    iPad Air (3rd generation)


    iPad mini 5


    iPad mini 4


    iPad mini 3


    iPad Air


    iPad mini 2


    * iPad Pro 9.7 inch model A1673 is not compatible with the RemoteCare App.

  • compatible apple devices iPhone models
    iPhone models

    iPhone 11


    iPhone 11 Pro


    iPhone 11 Pro Max


    iPhone XS


    iPhone XS Max


    iPhone XR


    iPhone X


    iPhone 8


    iPhone 8 Plus


    iPhone 7


    iPhone 7 Plus


    iPhone SE


    iPhone 6s


    iPhone 6s Plus


    iPhone 6


    iPhone 6 Plus


    iPhone 5s


    iPhone 5c*


    iPhone 5*


    *Not compatible with the RemoteCare App.

  • compatible apple devices ipod models
    iPod models

    iPod touch (7th generation)


    iPod touch (6th generation)

  • compatible apple devices watch models
    Apple Watch*

    Apple Watch Series 5


    Apple Watch Series 4


    Apple Watch Series 3


    Apple Watch Series 2


    Apple Watch Series 1


    Apple Watch (1st generation)



    *Apple watch is only compatible with the Oticon ON App installed on iPhone. Apple watch is not compatible with the RemoteCare App.

The hearing aids can connect directly to iPhone, iPad and iPod touch, so you can stream audio, e.g. phone calls, stereo music, video sound, and audiobooks directly to your hearing aids.

• Hearing aids are compatible with devices running iOS 11 or later.
• Oticon ON App is compatible with devices running iOS 11 or later and watch OS 4.0 or later. Oticon Opn™ hearing aids require firmware 6.0 or later to run HearingFitness. Oticon Siya and Oticon Ruby hearing aids require firmware 1.0 or later. Oticon Opn S and Oticon Opn Play hearing aids require firmware 7.0 or later to run HearingFitness. Oticon Xceed and Xceed Play hearing aids require firmware 8.0 or later.
• Oticon RemoteCare App is compatible with devices running iOS 12.0 or later. Oticon Opn hearing aids require firmware 6.0 or later, Oticon Opn S and Oticon Opn Play hearing aids require firmware 7.0 or later. Oticon Xceed and Xceed Play hearing aids require firmware 8.0 or later. Oticon Siya and Oticon Ruby hearing aids require firmware 1.0 or later.

Compatibility for Oticon hearing aids and Oticon apps

  • Samsung


    Samsung Galaxy A8


    Samsung Galaxy S10


    Samsung Galaxy S9


    Samsung Galaxy S9+


    Samsung Galaxy S8


    Samsung Galaxy S8+

     

    Samsung Galaxy S7


    Samsung Galaxy S7 Edge


    Samsung Galaxy S6


    Samsung Galaxy S6 Edge


    Samsung Galaxy A5 (2017)


    Samsung Galaxy Note 9


    Samsung Galaxy Note 4

  • Google


    Google Pixel Nexus 9


    Google Pixel 4


    Google Pixel 3a


    Google Pixel


    Google Pixel XL


    Google Pixel 2

  • Sony


    Sony Xperia XZ*


    Sony Xperia X2*


    Sony Xperia Z5 Premium*


    *Sony Xperia is not compatible with the RemoteCare App.

  • Other


    Moto X4


    Motorola Droid Turbo 2


    Motorola Droid Maxx 2


    Moto Z


    HTC U12+


    LG G6


    LG V20


    Xiaomi MI Mix3


    Huawei P20


    Huawei Mate 10 Pro


    ZTE AXON 7


    Motorola Nexus 6


    HTC M9


    HTC 10


    Huawei P10


    LG G5


    LG Nexus 5x

• Hearing aids and Oticon ON App are compatible with the devices above. We recommend that your Android mobile device runs Android OS version 8.0 (Oreo) or later. Oticon Opn hearing aids require firmware 6.0 or later to run HearingFitness. Oticon Siya and Oticon Ruby hearing aids require firmware 1.0 or later. Oticon Opn S and Oticon Opn Play hearing aids require firmware 7.0 or later to run HearingFitness. Oticon Xceed and Xceed Play hearing aids require firmware 8.0 or later.
• Oticon RemoteCare App is compatible with Android mobile devices running Android OS version 8.0 (Oreo) or later. Oticon Opn hearing aids require firmware 6.0 or later, Oticon Opn S and Oticon Opn Play hearing aids require firmware 7.0 or later. Oticon Xceed and Xceed Play hearing aids require firmware 8.0 or later. Oticon Siya and Oticon Ruby hearing aids require firmware 1.0 or later.


Compatible Oticon apps

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Oticon RemoteCare App

Features in Oticon RemoteCare App:

Virtual appointments with your hearing care professional, where they can remotely adjust your hearing aids.

System and software requirements:

Apple® devices: iOS 12.0 or later.
Android™ devices: Android OS 8.0 or later.

Compatible hearing aids:

Oticon Xceed
Oticon Xceed Play
Oticon Opn S
Oticon Opn Play
Oticon Ruby
Oticon Opn*
Oticon Siya

*Oticon Opn: firmware 6.0 or later

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Oticon ON App

Features in Oticon ON App:

• Remote control
• HearingFitness
• Tinnitus SoundSupport
• IFTTT

System and software requirements:

Apple devices: iOS 11 or later.
Android devices: Android OS Version 8.0 (Oreo) or later.
Oticon Opn hearing aids: Firmware 6.0 or later to run HearingFitness.
Oticon Siya hearing aids: Firmware 1.0 or later.
Oticon Ruby hearing aids: Firmware 1.0 or later
Oticon Opn S hearing aids: Firmware 7.0 or later to run HearingFitness.
Oticon Opn Play hearing aids: Firmware 7.0 to run HearingFitness.
Oticon Xceed hearing aids: Firmware 8.0 or later.
Oticon Xceed Play hearing aids: Firmware 8.0 or later.

Tip for iPad users:

To download the Oticon ON App on iPad, search for Oticon, and use the filter: iPhone only.

Info for Apple Watch users:

Apple Watch supports volume and program changes.

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Compatible Oticon wireless accessories

Compatible Oticon wireless accessories

ConnectClip

ConnectClip works directly with your Oticon hearing aids and can also be used with the Oticon ON App.


Mobile device and accessory requirement:

Bluetooth 2.1 +EDR or later.


Other Oticon accessories:


• Remote control 3.0
• TV Adapter 3.0
• Phone Adapter 2.0 (requires ConnectClip)
• BTD 800 USB dongle (requires ConnectClip)

Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks of Google LLC.